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The information on a student’s bubble sheet is incorrect. What should I do?

When a student reports that the name, student ID, course name or assessment name on their online assessment is incorrect.

Hannah George avatar
Written by Hannah George
Updated over 5 years ago

The Students' names and IDs displayed on the online assessment are pulled from your Course Roster. 

Check the course roster this assessment is linked to, to ensure the student's details were input into Akindi correctly. If you notice any mistakes, you can resynchronize the roster from your LMS or edit the roster within Akindi.

Take a look at our complete guide on editing course rosters for more information.

However, if everything appears correct on the course roster, please contact Akindi support.

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